Pricing

Simple pricing that
grows with you

Start free, then pick the plan that fits. Switch or cancel anytime.

Basic

For one business answering its own calls and chat.

£9.58/week

Billed annually - £498.00/year (save 17%) · ≈ 4.2p a minute

Included

  • 1,000 voice minutes a month
  • 2 calls at the same time
  • 1 phone number
  • 1 voice agent and 1 chat widget
  • 1 business

Features

  • 45 natural voices and accents
  • Books appointments into your diary
  • Website chat widget
Best value

Intermediate

For growing teams that text, transfer and follow up.

£19.15/week

Billed annually - £996.00/year (save 17%) · ≈ 4.2p a minute

Included

  • 2,000 voice minutes a month
  • 500 SMS a month
  • 3 calls at the same time
  • 3 phone numbers, agents and widgets
  • Up to 3 businesses

Features

  • Everything in Basic
  • Live transfer to your team
  • SMS conversations and follow-up
  • Knowledge base and Workflow AI

Enterprise

For multi-site and high-volume businesses.

Custom

Tailored to your needs

Contact Sales

Included

  • Elevated voice minutes
  • 300 avatar minutes a month
  • High concurrent-call capacity
  • Numbers, agents and widgets to suit
  • Up to 20 businesses

Features

  • Everything in Intermediate
  • Website video avatar
  • WhatsApp, Instagram and Messenger
  • Outbound AI calling
  • Live monitoring and human takeover

The free 7-day trial gives you full Basic access. You add a card to start and aren't charged until the trial ends - cancel anytime.

Full breakdown

Compare plans

Basic

£50 / month

Start now

Intermediate

£100 / month

Start now

Enterprise

Custom pricing

Contact Sales

Usage

Voice minutes a month
Basic: 1,000
Intermediate: 2,000
Enterprise: Custom
Calls at the same timeExtra callers can leave a voicemail
Basic: 2
Intermediate: 3
Enterprise: Custom
SMS a month
Basic:
Intermediate: 500
Enterprise: Custom
Website chat replies a month
Basic: 1,000
Intermediate: 3,000
Enterprise: Custom
Avatar minutes a monthExtra minutes £25 per 100
Basic:
Intermediate: 150 with add-on
Enterprise: 300
Voice agents
Basic: 1
Intermediate: 3
Enterprise: Custom
Phone numbers
Basic: 1
Intermediate: 3
Enterprise: Custom
Chat widgets
Basic: 1
Intermediate: 3
Enterprise: Custom
BusinessesAllowances are pooled across them
Basic: 1
Intermediate: Up to 3
Enterprise: Up to 20

Voice AI

Answers inbound calls 24/7
Basic:
Intermediate:
Enterprise:
Voices and accents
Basic: 22
Intermediate: 22
Enterprise: 22
LanguagesOr match the caller's language
Basic: 7
Intermediate: 7
Enterprise: 7
Voicemail when every line is busy
Basic:
Intermediate:
Enterprise:
Live transfer to your team
Basic:
Intermediate:
Enterprise:
Outbound AI callingReminders and follow-up campaigns
Basic:
Intermediate:
Enterprise:
Forward your existing number
Basic:
Intermediate:
Enterprise:

Channels

Phone
Basic:
Intermediate:
Enterprise:
Website chat widget
Basic:
Intermediate:
Enterprise:
Voice calls from the chat widget
Basic:
Intermediate:
Enterprise:
SMS conversations
Basic:
Intermediate:
Enterprise:
WhatsApp, Instagram and Messenger
Basic:
Intermediate:
Enterprise:
Website video avatarIntermediate: £49 a month add-on
Basic:
Intermediate: Add-on
Enterprise:

Booking and customers

Books appointments into your diary
Basic:
Intermediate:
Enterprise:
Offers your team and services with prices
Basic:
Intermediate:
Enterprise:
Qualifies leads and collects contact details
Basic:
Intermediate:
Enterprise:
Call summaries and notifications
Basic:
Intermediate:
Enterprise:
Updates your CRM automatically
Basic:
Intermediate:
Enterprise:
Safety guardrailsNo financial or medical advice, refund promises or competitor talk
Basic:
Intermediate:
Enterprise:
SMS appointment reminders
Basic:
Intermediate:
Enterprise:

Knowledge and automation

Knowledge baseTrain it on your FAQs, policies and services
Basic:
Intermediate:
Enterprise:
Workflow AI automation
Basic:
Intermediate:
Enterprise:
Email and SMS campaigns
Basic:
Intermediate:
Enterprise:
Build workflows with AI
Basic:
Intermediate:
Enterprise:
IntegrationsEmail, calendar and invoicing tools
Basic:
Intermediate:
Enterprise:

Operations and support

Live monitoring and human takeover
Basic:
Intermediate:
Enterprise:
Support
Basic: Email
Intermediate: Email
Enterprise: Live chat

Add-ons

Extra voice minutesTop-up packs, bought when you need them
Basic: £12 / 100 min
Intermediate: £35 / 250 min
Enterprise: £60 / 250 min
Extra SMS
Basic:
Intermediate: £40 / 500 SMS
Enterprise: £40 / 500 SMS

Monthly prices shown; quarterly and annual billing save 11% and 17%. Enterprise allowances are set with you when you contact sales.

Questions

Asked and answered

Is there a free trial?

Yes - you can start a 7-day free trial of the Basic plan. You add a card to start, but you're not charged during the trial; it then continues on Basic unless you cancel before it ends. Upgrade to Intermediate whenever you're ready (Enterprise is via Contact Sales).

What's the difference between the plans?

Basic gives you a Voice AI receptionist and a website chat widget, with all 45 voices and accents. Intermediate adds SMS AI, knowledge base, campaigns, Workflow AI automation and live call transfer to a human (up to 3 agents, numbers, widgets and businesses). Enterprise adds a website avatar (a live video presenter visitors talk to face to face), WhatsApp/Messenger/Instagram, live monitoring with human takeover, outbound AI calling and building workflows with AI (with elevated limits on agents, numbers and widgets, and up to 20 businesses).

Can I run more than one business from one account?

Yes - Basic covers 1 business, Intermediate up to 3 and Enterprise up to 20, all on one subscription with your monthly voice minutes, texts and chat replies pooled across them. Each business keeps its own calendar, clients, team, services, agents, numbers and chat widgets, so bookings and customers never mix. Switch between them from the switcher under the logo in the sidebar, and use Settings → Business for the settings that belong to the one you're in.

How are voice minutes counted?

Each plan includes a monthly pool of AI voice minutes - Basic 1,000, Intermediate 2,000 and an elevated allowance on Enterprise. Phone calls draw from this pool; SMS and website/social chat don't use voice minutes. If you run low, buy a voice top-up pack so the AI keeps answering (see below).

What is the website avatar?

It's your AI as a live video presenter on your own website, included with Enterprise. A visitor clicks the launcher and talks to a face rather than typing: it listens, answers out loud from your services, prices and knowledge base, checks the diary and books the appointment. You pick the face, give it a name, voice, language and greeting, then paste one line of code - the same install as the chat widget.

How are avatar minutes counted?

Separately from voice minutes, because a video session costs more to run. Enterprise includes 300 avatar minutes a month, pooled across your businesses, and only time spent in a live avatar session counts - phone calls and text chat don't touch it. You can see the minutes used on the Avatar page; when the allowance runs out for the month, the avatar stops starting new sessions while calls, chat and texts carry on as normal.

How many texts (SMS) are included?

Intermediate includes 1,000 outbound SMS per month and Enterprise an elevated allowance (Basic doesn't include SMS). That pool covers campaign texts, replies you send from the inbox, AI auto-replies and appointment reminders. Inbound texts don't count. If you reach the limit you can buy an SMS top-up pack, or it resumes next month.

What happens when I run out of minutes or texts?

You're covered with optional top-ups, managed from Settings → Subscription. For voice and SMS, buy top-up packs whenever you need them. Top-up credits roll over until used, and website chat replies are bundled generously so there's nothing extra to buy.

How many calls can my AI handle at the same time?

Your AI answers several callers at once: Basic handles up to 2 simultaneous calls, Intermediate up to 3 and Enterprise an elevated number. If every line is busy, extra callers are invited to leave a voicemail - it's transcribed and lands in your inbox and your email, so nothing gets lost.

Can I change plans later?

Anytime. Upgrade or downgrade from Settings → Subscription. Your new plan starts straight away and the old one stops at the same moment, so you're never billed for both.

Can I choose how the AI sounds?

Yes, on every plan. Pick from 45 natural voices and accents - British, Welsh, Yorkshire, Geordie, Irish, Scottish, American, Australian and more. Play a sample before you choose, and change it anytime.

Can the AI speak languages other than English?

Yes. Each agent has a language setting - English, Spanish, French, German, Italian, Dutch or Portuguese - or 'Multilingual', where it replies in whatever language the customer uses.

Do I need my own phone number or domain?

You claim a UK number inside the app, and you can connect your own email domain for sending - both are guided, no code required.

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