Harborne AI

Terms of Service

Last updated: November 25, 2025

Contents

1. Agreement to Terms

By accessing or using Harborne AI ("the Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Harborne AI provides artificial intelligence solutions including:

  • Voice AI agents and conversation management
  • AI-powered text and voice interactions
  • Knowledge base management and integration
  • Conversation analytics and reporting
  • Real-time AI agent deployment

3. User Accounts

3.1 Account Creation

To access certain features, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and accept all risks of unauthorized access

3.2 Account Responsibility

You are responsible for all activities that occur under your account. You must notify us immediately of any breach of security or unauthorized use of your account.

4. Acceptable Use

4.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms.

4.2 Prohibited Activities

You agree not to use the Service:

  • In any way that violates any applicable laws or regulations
  • To transmit any material that is defamatory, obscene, or fraudulent
  • To infringe any intellectual property rights
  • To engage in any conduct that restricts or inhibits anyone's use of the Service
  • To attempt to gain unauthorized access to any part of the Service

5. Intellectual Property

The Service and its original content, features, and functionality are owned by Harborne AI and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our explicit permission.

6. Payments & Billing

Certain features of the Service may require payment. We use third-party payment processors and you agree to their terms and conditions.

All fees are exclusive of taxes, which we will charge as applicable.

7. Privacy & Data

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.

We implement security measures to protect your data, but cannot guarantee absolute security.

8. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

9. Disclaimer

10. Limitation of Liability

To the maximum extent permitted by law, Harborne AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Harborne AI Support

Email: legal@harborne.ai

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