Integrations / How integrations work+

Overview

How integrations work

Enterprise plan

Where to connect your tools, and what's available today.

1.Where to find them

Open Integrations in the dashboard sidebar. Cards under “Available” can be connected now; “Coming soon” cards switch on there when they're ready. Connections belong to the business you're in, so each of your businesses can use its own accounts.

Note: Integrations are part of Enterprise. Your email sender, chat widget and avatar installs work on every plan that includes them - see Email and Website installs.

2.Available today

Google Calendar

Calendar

Appointments the AI books are pushed to your calendar as events, on the account you connect.

Calendar feed (Outlook, Apple & more)

Calendar

A private link your Outlook, Apple or any other calendar subscribes to, so every booking shows up there.

Slack

Chat

Get a message in your Slack channel the moment the AI books someone, misses a call or is asked for a human.

Telegram

Chat

Get a Telegram message the moment the AI books someone, a new enquiry arrives or a customer asks for a human.

Webhooks & Zapier

Automation

Send every booking, call and handover to Zapier, Make or your own system - and on to thousands of apps from there.

Web forms & lead capture

Leads

Point your website form, Typeform or Facebook lead ads at one link. Every enquiry becomes a client and gets an instant reply.

Google reviews

Reviews

After each appointment, clients get a friendly nudge to review you on Google - once, at the right moment.

HubSpot

CRM

Every caller and booking lands in your HubSpot as a contact, with the call summary on their timeline.

Pipedrive

CRM

Every caller and booking lands in your Pipedrive as a person, with a note of the call or booking.

Mailchimp

Email marketing

Keep a Mailchimp audience in step with your clients, with double opt-in and every unsubscribe respected.

Gmail

Email

Confirmations, reminders and replies go to your clients from your own Gmail, so their replies come straight back to you.

Stripe Invoicing

Invoicing

Invoice a client from their appointment in one click. Stripe emails them a pay link and the money goes to your account.

Xero

Invoicing

Invoice a client from their appointment straight into your Xero books. Xero emails them the invoice with a pay-online link.

Still stuck? A person will help.support@harborne.ai