Website chat widget

Visitors get instant answers, and conversations land in your inbox alongside calls.

1. 1Open Chat Widget in the sidebar, then click “New”.
2. 2Customise the look, intro wording and visitor details the AI should collect (name and email are checked by default).
3. 3Choose the knowledge base the widget should use, then save.
4. 4Copy the provided code snippet.
5. 5Follow the install steps shown for Shopify, WordPress, Wix, Squarespace, Webflow or a custom site.
6. 6Install the snippet once in your site-wide footer or body-end code area, then publish and test the live site.

Tick “Let visitors call the AI from the widget” to add a Call button. Visitors talk to your AI out loud in their browser, with the same instructions, knowledge base and booking rules as the chat. Calls use your plan's voice minutes and are capped at 10 minutes each.