Answering
Chat widget
A white-labelled chat box for your website, backed by the same knowledge as your agent.
1.What it does
- Visitors get instant answers from the same knowledge that powers your agent, and can be booked in.
- Create up to your plan's limit: Basic 1, Intermediate 3, Enterprise more.
- Choose which details to collect before answering. Name and email are on by default.
- Optional guardrails stop it giving financial or medical advice, promising refunds or mentioning competitors.
- Conversations land in your inbox alongside calls.
2.Look and install
- Choose the colour, launcher icon, light or dark panel, corner style and launcher label. Changes reach installed widgets without re-pasting the code.
- Install the snippet once in your site's footer or body-end code area. The install guide covers Shopify, WordPress, Wix, Squarespace, Webflow and custom sites.
- Optionally add a Call button so visitors can talk to the AI out loud in their browser, using your plan's voice minutes.
Still stuck? A person will help.support@harborne.ai